Customer service

Customer service with passion

We love what we do and look forward to supporting you with your EMS training purchase decision. That's why we are happy to answer your questions, fulfil your wishes and advise you personally on all aspects of your training. You can reach us conveniently by phone at +49 69 25786744 or by e-mail under info@antelope.de.

A woman with brown, curly hair is conducting a customer service call via a headset. She looks at a laptop in front of her with a smile and holds her left hand to the headset. An office can be seen in the background.

Long-lasting products for more sustainability

Sustainability and longevity are very important to us. That's why we at Antelope attach great importance to good product quality and comprehensive services. Thanks to the possibility of replacing components, you can enjoy your new training equipment for a long time. We check your used EMS equipment for wear and tear, functionality and degree of wear, functionality and safety. If necessary, we will prepare an offer for a fair refresh service, in which we overhaul, clean and repair your products in general overhaul, cleaning, reworking and repair.

Antelope offers you the following services:

Customized advice for optimum results

We provide you with personalized advice before you buy and during use. Our experts will help you choose the right EMS products to suit your goals and budget. We take the time to explain the advantages and disadvantages of EMS training and different products. We are also available for questions, practical help and feedback after your purchase. Your satisfaction is our goal, and we are always there for you.

Quick size change for a perfect fit

If your EMS equipment does not fit perfectly, we offer a quick size exchange. You can exchange free of charge within the first 30 days. As soon as we have received and checked the return, we will send you the right textile in the right size. Your comfort is important to us and we make sure that you feel comfortable in your EMS equipment.

Repair service with free analysis

If your EMS products no longer work properly, our repair service offers a free analysis. We will provide you with a fair cost estimate and, once you have given your consent, we will carry out the repair quickly and professionally. In this way, we guarantee that your EMS equipment will always remain in optimum condition.

Customizing for individual adjustments

Our EMS textiles adapt to your sport, body shape and training goals. Electrode shapes and positions as well as the length and width of the textiles can be customised. Whether you have special requirements due to your body shape or a particular look, we will find the perfect solution. Your EMS equipment thus becomes a customised companion for your workouts.

We are happy to help you

Do you have any questions or suggestions? Then call us at +49 69 25786744 - We are there for you Mon - Fri from 10 am to 3 pm. Or send us an e-mail to info@antelope.de and we will get back to you as soon as possible!